Terms and Conditions

Effective date: 17 August 2026

Service Provider: Electric Rangers Kft.

1. Details of the Service Provider and Hosting Provider

1.1. Details of the Service Provider

  • Full company name: Electric Rangers Limited Liability Company
  • Abbreviated name: Electric Rangers Kft.
  • Registered office: 2096 Üröm, Táncsics Mihály utca 10.
  • Tax number: 28955944-2-13
  • Company registration number: 13-09-209335
  • Registering court: Company Court of the Budapest Environs Regional Court
  • Main activity: 4321. Electrical installation
  • Email: info.electricrangers@gmail.com
  • Telephone +36 30 410 0899

1.2. Details of the Hosting Provider

  • Company name: Rackhost Informatikai Zártkörűen Működő Részvénytársaság (Rackhost Zrt.)
  • Registered office: 6722 Szeged, Tisza Lajos körút 41.
  • Tax number: 25333572-2-06
  • Company registration number: 06-10-000489
  • Email: info@rackhost.hu
  • Website: https://www.rackhost.hu

2. Scope and Acceptance of the Terms and Conditions

2.1. These Terms and Conditions govern the electrical installation and related services provided by Electric Rangers Kft., as well as the use of the online appointment booking and quotation request system available on the website.

2.2. By booking an appointment or submitting an online quotation request, an agreement is concluded between the Customer and the Service Provider in accordance with these Terms and Conditions.

3. Terms of Appointment Booking and Ordering

3.1. Nature of Appointment Booking Booking an appointment through the website constitutes a binding order for an on-site visit, condition assessment or service work at the reserved time, in accordance with Government Decree 45/2014 (II. 26.).

3.2. Call-Out and Assessment Fee By reserving an appointment, the Customer agrees to pay the call-out and assessment fee specified in the Service Provider’s current price list. This fee covers travel to the site, condition assessment and professional consultation, regardless of whether any further installation work is carried out after the assessment.

3.3. Rescheduling and Cancellation To provide flexibility for our Customers, appointments may be rescheduled or cancelled free of charge no later than 24 hours before the booked appointment.If the appointment is cancelled within 24 hours of the scheduled time, or if the site cannot be accessed, the call-out and assessment fee will be charged.

4. Pricing and Individual Quotations

4.1. Indicative Prices The prices and indications displayed on the website are for information purposes only. An on-site inspection is required to determine the exact and final service fee.

4.2. On-Site Assessment and Final Price As every building and electrical system has unique technical characteristics, the exact labour cost and the required materials are determined exclusively after the on-site assessment and inspection.

4.3. Transparent Billing Actual work will only begin after the Customer has accepted the final price agreed on site.

5. Cooperation During Performance

5.1. To ensure professional and safe work, the Customer must provide access to the work area at the booked time, for example to the distribution board or meter location.

5.2. If unforeseen circumstances or previously improperly executed work are discovered on site that prevent the planned task from being carried out, our staff will immediately inform the Customer about the available solution options.

6. Right of Withdrawal and Cancellation

6.1. Customers qualifying as consumers are entitled to a 14-day right of withdrawal without giving reasons pursuant to Section 20 of Government Decree 45/2014 (II. 26.).

6.2. Immediate and Urgent Work If, at the Customer’s express request, performance of the service begins within the 14-day withdrawal period and is completed in full, for example in the case of immediate fault repair, the right of withdrawal may no longer be exercised after full performance, in accordance with the applicable legal provisions (Section 29 of the Government Decree).

7. Quality Guarantee and Liability

7.1. Statutory and Quality Guarantee Electric Rangers Kft. provides full warranty and statutory warranty coverage for the electrical installation work it performs and for the materials installed, in accordance with applicable Hungarian legislation. Our goal is to ensure the highest professional standards and long-term operational safety.

7.2. Scope of Liability The warranty covers the work performed by the Service Provider and the materials supplied by it. The warranty does not cover faults resulting from pre-existing hidden defects in the existing system or from modifications carried out improperly by third parties.

7.3. Operational Reliability The Service Provider makes every effort to ensure the continuous and fault-free operation of the online platform.

8. Customer Service and Complaint Handling

8.1. Customer satisfaction is of paramount importance to us. In the event of any comments or complaints, our customer service is available via the email address and telephone number specified in Section 1.1. We provide a detailed response to enquiries within a maximum of 30 days.

8.2. In the event of a consumer dispute, the Customer may contact the competent Conciliation Board according to their place of residence or stay. The body competent according to the registered office of the Service Provider is the Pest County Conciliation Board.

9. Data Protection

Personal data provided will be processed in accordance with the highest security standards and the requirements of the GDPR. Detailed information is provided in the Privacy Policy available on the website. Adatkezelési Tájékoztató nyújt.

10. Final Provisions

In matters not regulated by these Terms and Conditions, the provisions of the Hungarian Civil Code and the legislation applicable to electronic commerce shall apply.